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FAQ

How do I know which size to order


To find your ideal size, please refer to our detailed size guide on each product page. For personalized recommendations, feel free to contact our service team—we’re here to help you find the perfect fit.

How can I track my order?

You can track your order by logging into your account and visiting the 'My Orders' section. Once your order has shipped, you'll receive a tracking number via email or SMS. If you need help, our service team is happy to assist you anytime.

What should I do if the product is defective?


If you receive a defective item, please contact our service team immediately. We’ll guide you through the return or exchange process and make sure the issue is resolved quickly. Your satisfaction is our priority.

How do I request a return or exchange?


You can initiate a return or exchange through your account or contact our service team. We’ll guide you through the process smoothly.